Once your order ships, we email you a tracking link. You can also track it any time from your account page under Orders, or by contacting us with your order number.

If your order has not shipped yet, contact us as soon as possible and we will do our best to change or cancel it. Once an order has shipped, it can no longer be changed — but you can return it under our Returns Policy.

Currently we ship to all 50 US states only. We hope to expand internationally in the future.

Orders are processed within 1–2 business days, then delivery usually takes 3–7 business days within the contiguous United States. Alaska and Hawaii may take a little longer.

Shipping is calculated at checkout based on your location and order. See our Shipping Policy for full details.

Carrier delays can happen, especially around holidays. Check your tracking link first; if there is no movement for several days, contact us and we will look into it for you.

You can return most unused items in their original packaging within 30 days of delivery for a full refund. See our Refund Policy for the full terms, including exceptions.

Once we receive and check your return, refunds are issued to your original payment method, usually within 5–10 business days.

Contact us right away with your order number and a photo of the problem if possible, and we will arrange a replacement or refund.

Yes — our products are chosen to be given. If you need gift wrapping or a gift note, mention it in your order notes or contact us before your order ships.

Gift cards are not available yet, but they are on our roadmap. For now, any product can be sent directly to the recipient as a gift.

No — you can check out as a guest. Creating an account makes reordering and tracking easier.

We only use your information to run your order and improve our store, as described in our Privacy Policy. California residents have additional rights under CCPA — see our Do Not Sell or Share My Personal Information page.